Frequently Asked Question

Operator's Manual
Last Updated 5 years ago

In this document attachment you will find the ticketing system operator's manual:

These are the topics covered by this manual:

Accessing the portal
How to log in
Create a new account
Exploring the portal
Modify your profile
Open a new Ticket
View Ticket list
Update a Ticket
Close a ticket
Reopen a ticket
Handling tickets via email
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